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Cookies Policy

Last Updated: May 11, 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience by remembering your preferences and understanding how you interact with our site.

2. How We Use Cookies

We use cookies for the following purposes:

  • Essential website functionality
  • Remembering your preferences and settings
  • Understanding website traffic and user behavior
  • Improving website performance and user experience
  • Security and fraud prevention

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

  • Cookie consent: Remembers your cookie preferences
  • Session management: Maintains your session as you navigate pages
  • Form data: Temporarily stores information you enter in forms

Duration: Session cookies (deleted when browser closes) or up to 1 year

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This information helps us improve site structure and content.

  • Page views: Tracks which pages are visited most frequently
  • Traffic sources: Identifies how visitors find our website
  • User journey: Shows how users navigate through the site
  • Error tracking: Helps identify technical issues

Duration: Up to 26 months

Functional Cookies

These cookies enhance website functionality and personalization based on your previous visits.

  • Selected service: Remembers which service you selected
  • Form progress: Saves partially completed forms
  • Accessibility settings: Remembers font size or contrast preferences

Duration: Up to 12 months

4. Third-Party Cookies

We may use trusted third-party services that set their own cookies:

  • Analytics providers: To measure website performance and user engagement
  • Content delivery networks: To improve page loading speed

These third parties have their own privacy policies governing cookie use. We only work with providers that comply with applicable data protection regulations.

5. Cookies We Do Not Use

We do not use:

  • Advertising or tracking cookies for behavioral marketing
  • Social media tracking cookies
  • Cross-site tracking mechanisms
  • Cookies that collect sensitive personal information

6. Managing Your Cookie Preferences

Cookie Banner

When you first visit our website, a cookie banner appears allowing you to accept or decline non-essential cookies. Your choice is stored for 12 months.

Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions

Impact of Blocking Cookies

If you block or delete cookies:

  • Some website features may not function correctly
  • Forms may not save your progress
  • You may need to re-enter information on repeat visits
  • Your cookie preferences will need to be set again

Essential cookies cannot be blocked as they are necessary for the website to function.

7. Cookie Details

Cookie Name Purpose Duration Type
cookie_consent Stores your cookie preferences 12 months Essential
session_id Maintains your session state Session Essential
selected_service Remembers selected service for form 1 hour Functional
analytics_id Tracks anonymous user journey 26 months Analytics

8. Local Storage

In addition to cookies, we use browser local storage to:

  • Save your cookie consent preferences
  • Temporarily store selected service information
  • Cache static resources for faster page loading

Local storage data remains on your device until explicitly cleared through browser settings or by our website code.

9. Do Not Track Signals

Some browsers offer a "Do Not Track" feature. While our website respects privacy settings, we currently do not respond to Do Not Track signals as there is no industry-wide standard for interpretation.

10. Mobile Devices

Mobile browsers handle cookies similarly to desktop browsers. You can manage cookie settings through your mobile browser's privacy settings or device-level settings.

11. Updates to This Policy

We may update this cookies policy to reflect changes in technology, regulations, or our practices. When significant changes occur, we will update the "Last Updated" date and may display a notification on the website.

12. Questions About Cookies

If you have questions about our use of cookies or this policy:

Email: [email protected]
Mail: sleek-profile, Level 14, 123 Eagle Street, Brisbane QLD 4000, Australia

13. Related Policies

For more information about how we handle your data:

  • Privacy Policy - General data protection practices
  • GDPR Compliance - EU-specific data protection rights

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